Privacy Policy

At Educational Services of Miami ("ESM," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information we collect

• Personal information. Names, email addresses, phone numbers, mailing addresses, and student information you provide when you contact us, book a service, or sign up for a scholarship-funded program.
• Usage data. Information about how you use our website, such as pages visited and time spent.
• Cookies and similar tracking. We use cookies to enhance your experience and analyze website performance.

How we use your information

• To provide and deliver our services, including matching tutors and processing payments.
• To send service-related communications: confirmations, reminders, invoices, and follow-ups.
• To improve our services and the website.
• To comply with legal and scholarship-program reporting requirements.

Sharing your information

We share information only with: (a) service providers who help us operate the business (payment processors, email infrastructure, scholarship-program portals); (b) authorities, when required by law; and (c) you, when you explicitly request it.

We never sell your information to third parties.

Data security

We use industry-standard administrative, technical, and physical safeguards to protect your data. All sensitive information is stored encrypted at rest and in transit.

Your rights

• Access the information we hold about you.
• Update or correct your information.
• Request deletion of your information (subject to retention obligations).
• Opt out of non-essential communications.

Cookies

Our website uses cookies to remember your language preference and to gather aggregate usage analytics. You can disable cookies in your browser settings; some features may not work as expected.

Changes

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date at the top.

Contact

For privacy questions, contact us at info@educationalservicesofmiami.com or (305) 396-1804.